CHARLES DUGGAN LETTINGS - SOUTH CROYDON, SU

Rob Duggan t/as Charles Duggan Lettings let a couple of properties for me and registered the tenants’ deposits with MyDeposits.co.uk Insurance backed scheme. In order to be a member and protect deposits under this scheme, the agent agrees under contract with MyDeposits.co.uk to keep all tenants’ deposits in a segregated client account and provide copy bank statements as proof of funds annually, or more frequently if requested. If the agent is subsequently unable to provide this proof then MyDeposits.co.uk cancel the agent’s membership. MyDeposits.co.uk recently contacted me to inform me that they were cancelling Charles Duggan Lettings membership and after several email exchanges with Rob to get my tenants’ deposits back, I have started civil proceedings. However, surely this breach of the contract with MyDeposits.co.uk and the client account deficit is evidence of criminal intent to defraud? For reasons of data protection MyDeposits.co.uk could not give me details of exactly how many other landlords or deposits were involved, but indicated that there were a significant number. If requested by the Police, they said they could provide all the necessary information/evidence and would gladly do so to help pursue rogue agents. I have reported my case to Action Fraud emphasizing that they should get in touch with MyDeposits.co.uk who can provide evidence of the many other Landlords who have also been victims. Action Fraud, however, have suggested that, whilst they cannot investigate all cases of potential fraud that are reported to them, they would be more likely to pursue this particular case if further complaints were reported to them.